Customer portals are integral to any business that wants to expand its online presence. It enables businesses to provide customers with highly personalized services on mobile and the web—ranging from viewing the status of their delivery to requesting additional services.
Discover how your business can benefit from providing self-service portals to your customers.
View our playlist on the Creator Insights webinar series: https://zoho.to/CI-playlist
View our playlist on the thought leadership talk series: https://zoho.to/TTT-playlist
0:00 – Introduction
0:52 – What is a customer portal?
1:25 – Example of customer journey without customer portal
2:38 – Why do businesses need a customer portal?
4:45 – Introduction & Benefits of Zoho Creator
5:48 – Example of customer portals
6:38 – Customer portal in Zoho Creator
6:55 – Types of portal users
7:36 – Demo
29:03 – Questions & Answers
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